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Ashley M

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  • Find an existing Lucid product support ticket

    Track and manage your open inquiries by viewing your support tickets directly from your Account Settings. Read this article to learn the exact steps to locate your support tickets. Plan availabili...

  • Add a timeline view in airfocus

    The timeline view in airfocus uses item date ranges to pivot data along a chronological roadmap. It provides a traditional, time-oriented visualization of your strategic items, allowing you to high...

  • Add the people field in airfocus

    The People field type allows you to be more flexible in terms of collaboration, notifications and tracking. You can add contributors, watchers or list owners to an item while the "Assignee" field r...

  • Map relationships with item links in airfocus

    Item links in airfocus allow you to define relationships between items across your workspaces, such as dependencies, duplicates, and blockers. Use any of the default airfocus item link types or cre...

  • Use team-wide workspace sorting and sub-groups for airfocus workspaces

    Make it easier to organize workspaces.Team-wide workspace order Standardize the order of workspaces across a team to promote a shared understanding. Workspaces follow a shared order for all team me...

  • Report phishing to Lucid

    Lucid takes the security and privacy of your account and data seriously. With more advanced technology online, phishing attempts are becoming more and more convincing. Read this article to learn h...

  • Update the profile photo on my Lucid account

    Personalize your profile by uploading an account photo directly from your workspace or account settings. This quick update helps team members easily recognize your contributions during collaborati...

  • Add a board view in airfocus

    Create stunning roadmaps by visualizing your priorities on a Kanban board. After you've made strategic roadmap decisions on the what and when on the prioritization matrix (Chart view), you can cho...

  • Add a text field in airfocus

    Learn how to add the Text field type, which includes text and URL, and its benefits.Creating a text or URL field The custom field of type Text allows you to add any kind of information to your item...

  • Streamline your workflow with multi-workspace templates in airfocus

    Set up your whole product management workflow with multi-workspace templates. These convenient templates allow you to easily set up an entire workflow with preconfigured hierarchy, apps, and multip...