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Shanna S

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  • Welcome to Lucidchart

    Welcome to Lucidchart, a visual workspace for diagramming, data visualization, and collaboration! This article will provide some basic resources that will help you get started. It will guide you t...

  • Update billing information

    In this article, you’ll find instructions for updating your payment method.Access the Plans & Billing page To access your Plans & Billing page, follow these steps: Log into your Lucid account. Cli...

  • Limited-access users on an Enterprise account

    To enable organizations to use Lucidchart or and Lucidspark as a hub for storing and sharing information, Lucid offers an exclusive option for users on an Enterprise account: the option to be a li...

  • Enable Microsoft Entra ID SAML and SCIM in Lucid

    Integrating Lucid with Microsoft Entra ID (previously Azure Active Directory) enables your users to authenticate using SAML single-sign on. Entra ID also offers a SCIM connection that allows you t...

  • Plans and billing overview

    Review the following article to find resources with information regarding how to manage your Lucid subscription.Access the Plans & Billing page To access your Plans & Billing page, follow these ste...

  • Overview of the Microsoft integrations for Lucid

    Lucid’s Microsoft integrations provide powerful features to combine the value of Lucid and Microsoft for collaboration, diagramming, and more. This article walks you through each of Lucid’s integr...

  • Troubleshooting: Performance and live collaboration

    If you are encountering an issue with the performance of your document in Lucid—including load time, response time, or real-time collaboration—read this article for instructions and tips to improve...

  • Adjust document and board settings

    Lucid provides a flexible workspace with many adjustable document settings in Lucidchart and Lucidspark. Read this article for instructions on how to adjust various board, document, and page settin...

  • Access paid invoices

    If you are an account owner or a billing admin, review this article to learn how to access your Lucid invoices and modify future invoices. Access the Plans & Billing page To navigate to your Plans ...

  • Share with collaborators in Lucid

    You can share documents, boards, and folders from your Lucid Home Page and from within the editor. You can manage the permissions for collaborators, and transfer ownership of your documents. You c...