Plans and billing overview

Review the following article to find resources with information regarding how to manage your Lucid subscription.

Access the Plans & Billing page

To access your Plans & Billing page, follow these steps:

Log into your Lucid account.
Click your profile icon or initials in the top-right corner.
Select Account settings from the dropdown menu.
Click Plans & Billing from the navigation menu on the left.
- You'll only see this option if you are on a Free or Individual subscription, or if you have billing permissions for a Team or Enterprise account. For more information, check out our How do I see what type of Lucid subscription I have? article.

For instructions on canceling your Lucid subscription(s), please refer to our Cancel your plan article.

Note: If you have a subscription to more than one Lucid product, you have to cancel for each product separately.

Both monthly and annual licenses will automatically renew unless they are canceled or the payment collection fails.

If you have questions about a charge from Lucid Software, check out our Lucid charges article for more information.

To cancel your subscription, see the Cancel section above.

For information on failed payments and any associated error codes you may be seeing, refer to our Failed payment article.

To update the billing information associated with your Lucid subscription, refer to our Update billing information article.

You can access your past invoices or edit future invoices from the Plans & Billing page. For more information, check out our Access invoices article.

Lucid may assess sales tax based on your billing address. To learn more, review our Taxation article.

Still need support after reviewing these resources? Contact Lucid Billing Support.