Stay on top of your documents and streamline collaboration with Lucid’s Slack integration. Use this integration to get notifications about diagrams, manage document and board permissions, use shortcuts to start new diagrams, and access and preview your diagrams—all within Slack.

The Slack integration is not available to users in the FedRAMP environment. To learn more, see our FedRAMP overview article.

Install the Slack integration in Lucid

Log in to your Lucid account, and log into the Slack account you would like to connect to.
Click your profile image or initials in the top-right corner of your Lucid account.
Select Account Settings.
Click Apps & Integrations from the left-hand menu.
Choose either the Lucidchart or Lucidspark tab at the top of the page to locate the Slack integration for that product.
Find Slack in your list of integrations and select Add to Slack.
Click Allow to grant permissions to your Lucidchart or Lucidspark account. Refer to the Permission uses section for a breakdown of the permissions being requested.

You’ll be redirected to Slack where the Lucidchart or Lucidspark app opens.

Use the Slack integration

Once you’ve installed or updated your Slack integration, you’ll automatically receive Slack notifications about new comments, shares, and document requests.

You can share a link directly in Slack. When you do, you’ll see a thumbnail preview of the document and the link will be converted into a document that you can search for and access in Slack.

Manage document permissions in Slack

Save time by managing document permissions directly in Slack. Here’s how:

Paste a document link in Slack.
Send as a message.
You will be prompted to select the right level of access (view, comment, edit, or edit and share access).

Use Slack shortcuts

To create a new Lucidchart document or Lucidspark board from Slack:

Type “/lucidchart” or “/lucidspark” into your message field.
Press Enter to send.
In the pop up window, you can add a title and message.
Click Create.
Select Accept invitation.

Your Lucidchart document or Lucidspark board will open in a new tab.

Authenticate into Lucid via Slack

Once you’ve installed the Slack Integration, you can authenticate into your Lucid account via Slack by accepting an invitation to a document in Slack. If you are logged out of your Lucid account, click the invitation in Slack to automatically log in to your Lucid account.

Note: Admins have the ability to disable this sign in option. They can do so by disabling Slack as a Sign-on method in the Admin Panel. Find detailed steps in The Admin Panel: Identity Management article.

Permissions granted to Lucid

When you grant permission for Lucidchart or Lucidspark to access your Slack workspaces, you agree to allow Lucid to:

Perform actions in your workspace: Required to make the /lucidchart and /lucidspark command work in your Slack instance.
Perform actions in channels and conversations and Perform actions as you: Required to allow the “Post to Slack" button, which sends an image of the diagram back to the Slack conversation.
Perform actions in and view content and info about channels and conversations: Required to pull the names of the public channels, and share diagrams directly into public Slack channels from Lucidchart's Share dialog.
View content and info about your workspace: Required to pull the names of the users on the team, so we can autocomplete. If we do not autocomplete, the app cannot send a message.

FAQ

When sharing from Lucidchart or Lucidspark, can I share with private channels?

No. Only public channels are searchable when sharing from the Lucid share dialog.

Can I share folders in Slack through the Lucid share dialog?

No. Only documents can be shared to Slack. However, as a workaround you could create a share link and paste that in Slack instead.

What do I do when I receive a server error when trying to install the integration?

If you receive a server error during installation, please try the installation again with a Chrome incognito window to make sure there is no browser interference. If the issue persists, contact support and provide your Slack team ID. You can locate this by going to the Slack web app and looking at the URL, which should look like "https://app.slack.com/client/TXXXXXXX/XXXXX.' The first alphanumeric sequence after "client" that starts with a "T" is your team ID.

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