Migrating from another software can feel like a daunting process—we’re here to make the transition as smooth as possible. Read this article for instructions to import your previous work from Mural and find additional resources to make a seamless transition to Lucidspark.
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Watch: Migrating from Mural to Lucidspark
Create your migration plan
The first question to answer when creating a migration plan is which import methods will most effectively support the content of your boards. In some cases, you may need to use multiple methods. If one method does not support a type of content you want to import, you can use another import method that does.
For example, if you plan to edit your board after importing, it's best to use a vector PDF, copy and paste, or a combination of both methods. For content that doesn't require editing, you can import a static image. If you're only migrating sticky notes or cards, import a CSV file.
Import methods
There are a few different methods you can use to import your work from Mural into Lucidspark:
- Vector PDF
- Copy and paste
- Static image
- CSV file
Once you have identified the import method that best fits your needs, you can begin creating your migration plan.
Import capabilities
Certain content types can be imported via vector PDF but not by copy and paste—and vice versa. In such cases, a hybrid approach is the most effective. The table below summarizes which content types each method supports. Click a link in the header row to be taken to the steps for a particular method.
Tip: To ensure a smooth migration—particularly if your board contains advanced features such as embedded documents, comments, notes, linked data, and ERD diagrams or if you're trying to migrate 1,000+ documents—we recommend hiring Lucid Professional Services. Click here to learn more and contact the team.
Standard Lucid product support is not available for advanced feature migration.
| Import Type | PDF Board import | Copy and paste | Insert an image | Import CSV |
|---|---|---|---|---|
Sticky notes |
Yes | Yes | No | Yes |
Text |
Yes | Yes | No | No |
Lines and shapes |
Yes | Yes | No | No |
Emojis and tags |
Yes | Yes | No | No |
Freehand drawing |
Yes | Yes | No | No |
Images |
Yes | No | No | No |
Stickers |
Yes | No | No | No |
Tables |
No | Yes | No | No |
Kanban Boards |
Kanbans will import as Dynamic Matrix | No | No | No |
Cards |
Yes | Yes | No | Yes |
Jira cards |
No | Jira cards import as Lucid cards | No | No |
Linked shapes and text |
No | Yes | No | No |
Read the sections below for step-by-step instructions to complete each import method.
Steps to import
Board Import
In Mural, you can export a board as a vector PDF to be imported into Lucidspark. This method is best if you plan to edit content after import. For optimal upload speed and quality, upload no more than 10 files at a time.
To import a vector PDF of a Mural board using Lucidspark’s Board Import tool, follow these steps:
- In Mural, open the download menu and select PDF file.
- Sign in to your Lucid account and select + New from the home page.
- Click Import documents.
- Drag a file into the indicated area or click to browse your local device.
- If you choose to browse, click Open to import your file(s).
Once the file has successfully imported, you can open the new Lucidspark board in a new tab by clicking View document to the right of the file name. Your imported file can be found anytime in your Documents page. To close the import window, click Done.
Board import troubleshooting
If you receive an error on import, verify:
- Your Mural board is exported as a vector PDF. If you upload a non-vector PDF or image (JPEG, PNG, SVG) of your board, the import will fail.
- Your PDF does not exceed 400 MB. To resolve this issue, you can export multiple PDFs of the same board by selecting fewer elements when exporting your board.
- Consider breaking down large Mural boards into smaller Breakout Boards in Lucid to improve overall performance.
Tip: For a visual walkthrough of the migration process, including solutions to common errors, check out our Migrating from Mural to Lucidspark guide.
Copy and paste
This import method allows for editing content after import. To copy and paste content from Mural into Lucidspark:
- In a Mural board, highlight and copy all content you want to move to Lucidspark (Ctrl+C on PC and Cmd+C on Mac).
- To copy and paste through the context menu, right-click an object then click Copy then Copy object.
- In a Lucidspark board, right-click and select Paste (Ctrl+V on PC and Cmd+V on Mac).
All supported content will appear on your Lucidspark board.
Static image
Inserting an image of your content in Mural ensures it appears exactly the same in Lucidspark. Images of content are static, so this method is best if you don’t need to edit content after import.
To add an image of content from Mural to a Lucidspark board:
- In Mural, save your board as a PNG image.
- In a Lucidspark board, select
the More menu icon in the upper-left corner.
- From the menu, click Insert.
- Click Image.
- Select the image file from your computer to import into Lucidspark.
- Click Open.
The image will now be on your Lucidspark board.
CSV file
Mural offers a data export option that allows you to export data as a CSV file. You can then import that file into Lucidspark as sticky notes or Lucid Cards.
To import a CSV file of your content from Mural into Lucidspark as sticky notes or Lucid Cards, follow these steps:
- In Mural, export the data as a CSV.
- In a Lucidspark board, select
the More menu icon in the upper-left corner.
- In the menu that appears, hover your cursor over Insert.
- Hover your cursor over CSV.
- Click Sticky Notes or Lucid Cards.
- Select the CSV file to upload.
Depending on your selection, sticky notes or Lucid Cards will be created on your Lucidspark board for each line of text in your CSV file.
For best results, ensure your Mural board only contains the content you want to export before downloading. If your CSV file is already exported, we recommend reviewing the content included in the file prior to importing into Lucidspark. Both recommendations help ensure your resulting import displays the exact information you want.
API import
We provide an API endpoint for technical users to write code to access Board Import in order to import more quickly and efficiently. With API import, you can write code scripts to upload batches of 10 documents at a time until full import is complete. This method is best if you have a high volume of individual files to import.
Tip: For additional help, get Professional Services for coaching and hands-on product education. Get support and connect with our API Engineering team in the Lucid for Developers community.
FAQ
Why didn't my diagramming components migrate?
The migration tools cannot import content such as ERD, BPMN, or UML diagrams. In this case, we recommend hiring Lucid Professional Services. Click here to learn more and contact the team. If that is not an option for you, you can use the Universal Canvas to edit your document in Lucid and add advanced diagramming components.
How much manual adjustment will I need to do after a migration?
Expect to adjust about 20%-30% of the content from the migration. Not all text sizes and fonts will equal 1:1 from Mural to Lucid, but can be edited in Lucid after the migration.
What is the maximum file size I can import into Lucidspark?
The maximum size of a board that can be imported is 400MB. If you have a single board with a lot of content, we recommend exporting multiple PDFs of the board and importing those into Breakout Boards in Lucidspark.
How do I import large documents into Lucidspark using the PDF method?
For larger documents, you’ll need to export multiple vector PDFs of the same board. You can find a walkthrough of this solution in our Migrating from Mural to Lucidspark guide.
Can I use multiple methods to import my content into Lucidspark?
Yes. In fact, we encourage it! If one import method does not support a type of content you want to import, you can use another import method that does. For example, if you copy and paste the majority of your content, but need to include images, consider exporting the images using the PDF method and importing the images using Board Import.
Resources
To best support a smooth migration, here are more resources to use in addition to this article. These resources are available in English only.
Lucid Training Labs
Migrating from Mural to Lucidspark guide. Find solutions to common issues, see examples of how to export content from Mural, and learn tips to successfully continue your work in Lucidspark.
Lucid Community
Frequently asked questions about Migrating from Mural to Lucidspark. Review FAQs, ask questions, and get support from experts.
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