Lucid Software offers Free, Individual, Team, and Lucid Suite Enterprise plans.
To learn more about what functionality is available based on your plan, refer to our Lucid Plans article. Read on to learn how to upgrade your account.
Upgrade plan
The process to upgrade your Lucid account differs depending on the plan you are currently on and the plan you want to upgrade to. Use the chart below to determine the next step to upgrade your account. Identify your current role and subscription level at the top of the table, and then locate the row associated with the plan you are upgrading to in order to access the appropriate cell.
|
Free user | Individual user | Team account admin* | Enterprise admin* |
| Upgrade to a Lucidchart or Lucidspark Individual plan |
Lucidchart pricing page Lucidspark pricing page |
— |
— | — |
| Update to a Lucidchart or Lucidspark Team plan |
Lucidchart pricing page Lucidspark pricing page |
Lucidchart pricing page Lucidspark pricing page |
— | — |
| Upgrade to a Lucid Suite Enterprise plan | Contact Sales | Contact Sales | Contact Sales | Contact Sales |
| Purchase Enterprise add-ons or Lucid Accelerators | — | — | — | Contact Sales |
*If you are a user on a Team or Enterprise account, but are not the account owner or a billing admin, you do not have the ability to upgrade your account. To access a premium feature not available on your current plan, reach out to the account owner or your internal IT team to request that they upgrade the plan.
Note: If you are logged into your Lucid account, clicking on a pricing page link will redirect you to your Lucid account. If you are an account owner or billing admin, you will be redirected to the Plans & Billing page of the Account Settings to upgrade. Other account roles, such as users on Team or Enterprise accounts, will be redirected to the Lucid Home Page.
Purchase more licenses
To enable auto-upgrade when your Team or Enterprise account needs more licenses, refer to our Auto-Upgrade Account Feature article.
Read the Add More Lucid Licenses article for instructions to manually purchase more Team or Enterprise licenses from the admin panel.
FAQ
How can my Enterprise account purchase Lucidscale?
Lucidscale is available as part of the purchasable Cloud Accelerator. To learn more, refer to our Cloud Accelerator overview article.
Why did I get a popup about premium features while working in Lucidchart or Lucidspark even though I have a paid subscription?
Each of Lucid's subscriptions offers a different set of available features. For details on what is available at each level, check out our Lucid Plans article.
Give feedback on this article
Have feedback about this article? Tell us about your experience here.