The Item Mirror app allows you to share information between multiple workspaces, allowing you to see all relevant information combined into a single workspace.
Item mirroring is better suited for smaller projects with fewer items that require synchronization. For building portfolios from a large number of items or across many different workspaces, airfocus Portfolio workspaces are the recommended solution.
Watch: Item Mirror app
Set up the Item Mirror app
Before setting up the app, you must have at least two workspaces:
- One or more source workspaces: The original workspaces containing the items you want to mirror.
- A target workspace: The destination workspace where mirrored items from your source workspaces are displayed.
To begin mirroring items from another workspace, follow these steps:
- Open the target workspace.
- Click Extensions from the top-right corner.
- Select Item Mirror.
- Click + Add source workspace from the popup that appears.
- Select a workspace.
- Optionally:
- Click + Add filter to define what types of items are mirrored.
- Click + Add field mapping to ensure fields from the source and target workspaces are paired properly.
- Click Install app.
Click + Add source workspace again to add additional source workspaces.
View and edit mirrored items
After following the steps above, you’ll see the items from your source workspace(s) mirrored in your target workspace.
In the target workspace, some fields show a lock icon next to them. These fields can only be edited in the source workspace.
Click Source item under the “Mirrored source” column to be redirected to the item in the source workspace. If a user doesn’t have access to the source workspaces, they won’t be redirected. If the field is not visible, ensure the “Mirror source” option is enabled in the Display options.
Still need help
FAQ
If I mirror an item from a target workspace into a secondary target workspace, which workspace settings does it inherit?
When mirroring an item from an existing target workspace to a secondary target workspace, the item inherits its settings directly from that intermediate target workspace, not from the original source workspace.
Are integrations included when an item is mirrored to a target workspace?
No. Integrations are not mirrored in any target workspace. If an item is linked via an integration (such as Jira) in the source workspace, that link will not appear directly in the target workspace. To view the linked integration, you must click on Item Mirror (source) to navigate back to the original item.
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