Update notification settings in airfocus

Written by:  Morgan T
Last updated:  

Keep up to date with your team.

In-app notifications

Teamwork makes dream work. Use the In-app notifications to bring your collaboration to the next level, nevermind if you and your team are working from the same office or remotely.

You will be notified of all the important actions that involve you and be up to date at all times.

When your notifications inbox is getting too busy, you can even decide which items you want to watch and unwatch.

How to receive in-app notifications

Find all updates in the notification button at the top left corner of the app:

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There you will find 5 types of notifications when:

  • You have been added or removed from a workspace
  • You have been assigned to an item (that you haven't explicitly unwatched)
  • An item you are watching or assigned to has been commented
  • You'll be notified as well when you've been mentioned in an item description.
  • When an item you are watching or assigned to has its status changed.
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The notification button informs you about the number of notifications waiting for you. The scrollable popover shows a list of all your notifications over the last 30 days. You can recognize unread notifications by the blue circle and you also have the option to 'mark all as read' at once.

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Watching and unwatching items

If you are watching an item you will receive notifications, even if you are not assigned to it.

You will be notified whenever someone comments on the watched item or you are being assigned to it.

In case you decide to unwatch an item, you will no longer be notified about changes regarding the item.

Watch or unwatch items by clicking on the three dots in the header of the item panel, and then click "Watch" or "unwatch".

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Email notifications

Receive email updates on mentions, invites and comments on items you're watching.

How to receive email notifications

You can easily enable and disable email notifications under your account settings:

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Go to the notifications tab and enable the notifications in order to receive notifications via email:

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What will you receive notifications for?

  • When someone mentions you
  • When you are being invited to a workspace
  • When someone comments on an item you follow
  • Item Status updates on an item you follow

When you do not receive a notification

  • When a new item has been created in a workspace (Please see notes below)
  • Tagging users in the Embed/Document view

Notes

You can use the Webhook feature to get notifications in your MS Teams / Slack channel.

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