Lucid Software assesses sales tax in certain states in the United States. Lucid Software also assesses Goods and Services Tax (GST) in Australia, Canada, and New Zealand. Some Canadian provinces also assess Harmonized Sales Tax (HST) and Provincial level Sales Tax (PST). Value-Added Tax (VAT) is assessed in the European Union, Norway, South Africa, Switzerland, and the United Kingdom. Sales tax is applied based on the billing address of the sale.

This article goes over the sales tax rates and information for each country for which Lucid Software currently assesses sales tax - including GST, HST, PST, and VAT. Included in this article is Lucid’s address and applicable tax numbers. Read on to learn more.

Billing Country

Australia

In certain cases, Australia requires non-resident entities selling digital services to consumers located in Australia to collect and remit a GST of 10%. GST must be collected by the non-resident entity when sales are made to customers who are not GST registered, or business to consumer (B2C) supply. GST is generally not chargeable to Australian business customers with an active Australian Business Number (ABN) who are GST-registered, or business to business (B2B) supply.

In February 2021, Lucid began assessing GST to B2C customers with billing addresses located in Australia. GST will be assessed as a percentage of the subscription and then added to the total cost. If you have an active ABN and are GST-registered, you can add your 11-digit ABN to your billing account details and GST will be excluded from your next invoice.

Canada

If you are located in Canada, GST—which is a federal sales tax—is assessed at a rate of 5% on business to consumer supply (B2C). GST is generally not chargeable to Canadian business customers with an active GST registration number for business to business (B2B) supply.

Lucid charges GST to B2C customers with a billing address located in Canada. If you are GST-registered, you can add your registration ID to your billing account details and GST will be excluded from your next invoice.

Additional provincial sales taxes may also apply depending on your tax registration status and billing address.

HST is an additional provincial sales tax. HST is only applicable in participating provinces in Canada, including:

New Brunswick – 15%
Newfoundland and Labrador – 15%
Nova Scotia – 15%
Ontario – 13%
Prince Edward – 15%

PST (QST in Quebec) is a consumption tax — in addition to GST — in the following provinces:

British Columbia – 7%
Manitoba – 7%
Quebec – 9.975%
Saskatchewan – 6%

European Union

If you are located in the European Union, VAT is assessed on all Lucid Software subscription purchases and renewals. Please note that your VAT rate will depend on your billing country. If Lucid Software has your valid VAT number on file, we will not assess VAT on your invoices.

If you are a VAT-registered business, you may add a valid VAT number to your account to exclude VAT from your purchase (reverse charge may apply).

New Zealand

New Zealand assesses GST on all Lucid Software subscription purchases and renewals. The GST rate is 15%. If Lucid Software has your valid GST number on file, we will not assess GST on your invoices.

If you are a GST-registered business, you may add a valid GST number to your account to exclude GST from your purchase (reverse charge may apply).

Norway

Norway assesses VAT on all Lucid Software subscription purchases and renewals. The VAT rate is 25%. If Lucid Software has your valid VAT number on file, we will not assess VAT on your invoices.

If you are a VAT-registered business, you may add a valid VAT number to your account to exclude VAT from your purchase (reverse charge may apply).

South Africa

South Africa assesses VAT on all Lucid Software subscription purchases and renewals. The VAT rate is 15%.

Switzerland

Switzerland assesses VAT on all Lucid Software subscription purchases and renewals. The VAT rate is 7.7%.

United Kingdom

The United Kingdom assesses VAT on all Lucid Software subscription purchases and renewals. The VAT rate is 20%. If Lucid Software has your valid VAT number on file, we will not assess VAT on your invoices.

If you are a VAT-registered business, you may add a valid VAT number to your account to exclude VAT from your purchase (reverse charge may apply).

United States

Lucid Software assesses applicable sales tax charges in the following states:

Alabama
Arizona
Arkansas
California
Colorado
Connecticut
District of Columbia
Florida
Georgia
Idaho
Illinois
Indiana
Iowa
Kentucky
Louisiana
Maryland
Massachusetts
Michigan
Minnesota
Nebraska
Nevada
New Jersey
New Mexico
New York
North Carolina
Ohio
Oklahoma
Pennsylvania
South Carolina
Texas
Utah
Virginia
Washington
Wisconsin

The sales tax rate applicable to your purchase will depend on the taxability of the products purchased in your jurisdiction as well as address information, including zip code. Address information is required to subscribe to a paid account. If you have any questions, please contact Lucid Support here.

Add your VAT/ABN/GST Number

If you are a business with a registered VAT, ABN, or GST number, you may add that valid number to your account to exclude the tax from your purchase (reverse charge may apply).

Note: This option is not available in all countries. Refer to the section for your specific country for additional details.

How to add a VAT/ABN/GST number to your account, follow these steps:

Navigate to your Account Settings.
Select Plans & Billing from the navigation menu on the left.
Under “Payment method”, select Update.
Add your business’ VAT, ABN, or GST number to your billing information.
- You will only see the text box to add the VAT, ABN, or GST number if this is supported in the country associated with your address.
Click Save changes.

If you are unable to add your VAT or ABN number to your account, or have any other questions please contact Lucid Support here.

Submit US Tax Exemption form

Please submit your state sales tax exemption certificate using the Contact Billing Support form. Our Billing team will be able to update your account for future charges.

Lucid Address

Lucid Software Inc.

10355 South Jordan Gateway Suite 300

South Jordan, UT 84095

Lucid Tax Registration Numbers

Australian Business Number
71 296 762 355

EU VAT Number
EU372009104

Switzerland VAT Number
CHE-417.949.825 TVA

UK VAT Number
379 3009 76

Canada GST/HST Number
74165 5609 RT0001

Canada-British Columbia PST Number
PST-1466-6624

Canada-Saskatchewan PST Number
7554066

Canada-Quebec QST Number
NR00033987